Policies
This Policy Center brings together the information customers and organizations should review before purchasing, downloading, sharing, or using a Vrenara resource.
Effective and last updated: August 22, 2026
Vrenara offers educational and organizational resources for caregivers, families, home care professionals, training programs, employers, and other organizations. Digital purchases are currently completed and delivered through Gumroad. Product-specific descriptions and license terms also apply.
Review our policies
- Privacy Policy — How Vrenara receives, uses, shares, retains, and protects customer and visitor information.
- Terms and Conditions — Rules governing use of vrenara.com and the purchase, download, and use of Vrenara products.
- Refund Policy — The general final-sale rule for digital products and the limited circumstances in which Vrenara will review a refund request.
- Licensing — Individual, household, organization, and expressly offered founding-agency-pilot permissions.
- Digital Delivery — How Gumroad provides download access and what to do if a file is missing, corrupted, or unreadable.
- Cookie Notice — Vrenara's current use of cookies and the role of linked third-party services.
- Accessibility Statement — Vrenara's accessibility goals and how to request assistance or an alternate format.
- Educational and Professional Disclaimer — Important limits for caregiver, family-care, hiring, workforce, management, and AI-related resources.
- Frequently Asked Questions — Common questions about formats, language editions, delivery, licensing, printing, and support.
- Contact — Customer support, licensing, accessibility, privacy, and agency-pilot inquiries.
Product-specific terms
Each product listing identifies the product format, language edition, delivery method, intended audience, and license type. A product-specific license or signed organization agreement controls when it grants more specific permissions than these general policies.
Third-party services
Gumroad and other linked services maintain their own terms and privacy practices. Review those terms before using the service.
Questions may be sent to hello@vrenara.com. Do not send completed worksheets, client information, medical information, financial records, employment records, Social Security numbers, passwords, or other sensitive information.